About Us
Your Partner in Regulatory and Quality Excellence
We are RAQ a team of dedicated specialists committed to helping you successfully navigate Sri Lanka’s regulatory landscape for Medical Devices and Cosmetics. We provide the clarity and support you need to grow with confidence.
Our Origin Story
Why We Exist
RAQ was born from a deep respect for the importance of regulatory diligence and a desire to facilitate it. Our parent company, Healin’ Pvt Ltd., recognized that for both local and international companies, navigating the detailed and rigorous framework established by the National Medicines Regulatory Authority (NMRA) is a critical step for ensuring product safety and market success.
We understand that these essential requirements, designed to protect public health, can be complex and resource-intensive. To bridge this gap, we created RAQ (Regulatory Affairs and Quality Assurance).
Our purpose is to serve as a knowledgeable and reliable partner, helping companies meet and exceed these important standards. We are here to provide the specialized expertise that makes the process clear, efficient, and successful for everyone.
Our Mission
“To empower medical device and cosmetics companies by providing the most reliable, efficient, and transparent pathway to regulatory compliance and quality excellence in Sri Lanka.”
Our Vision
“To be the driving force behind a world-class, globally recognized healthcare and cosmetics industry in Sri Lanka, built on a foundation of safety, quality, and innovation.”
What We Offer
How We Deliver Results
Our principles are not just words; they are the operational framework that guarantees yoursuccess.
Radical Transparency
You will never be in the dark. We provide clear communication, predictable timelines, and honest guidance at every step. No surprises, just progress.
Uncompromising Expertise
Our team lives and breathes regulatory affairs. We are constantly learning and adapting, ensuring the advice you receive is always current, accurate, and strategic.
A Partnership Mindset
Your goals become our goals. We integrate seamlessly with your team, taking ownership of the process and celebrating your victories as our own.
Our Commitment
Fostering a Culture of Quality
At RAQ, we believe that a strong regulatory framework is the cornerstone of a safe and thriving market. We are proud to work within the system established by the NMRA and other international bodies like ISO to help our clients not only meet but exceed the required standards.
Our role is to facilitate this process, ensuring that every product we help register and every quality system we help implement contributes positively to the industry and to the health and well-being of consumers. We are committed to being a constructive force for quality and safety in Sri Lanka.
Call to Action
Let's Build the Future, Together
Partner with a team that is as passionate about your success as you are. Contact us to see how our expertise can transform your business.