Regulatory Information Disclaimer

A.About this disclaimer

This disclaimer explains how to use the regulatory information on the RAQ Consultation website, including our service pages, articles and resources. It forms part of our Website Terms of Use. Our Privacy Notice explains how we handle personal information.

It applies to the public website only. It does not change any agreement between RAQ and a client.

B.An independent consultancy

RAQ Consultation ("RAQ"), a trading name of Healin' (Pvt) Ltd (company registration PV 00282060), is an independent regulatory affairs and quality assurance consultancy. It is not the National Medicines Regulatory Authority (NMRA), any other government body or a certification body, and it is not endorsed by them.

Product registrations, licences, classifications and manufacturing-site approvals are decided by the NMRA or other competent authorities. Certificates against standards such as ISO 22716:2007 or ISO 9001:2015 are issued by certification bodies. RAQ does not issue approvals, licences or certificates.

C.General information, not a product-specific assessment

Regulatory information on this website is general. It is not an official regulatory publication, a classification decision, legal advice or a complete set of instructions for any particular product.

What applies to a product can depend on the product itself, its intended use and claims, its classification, the manufacturer and manufacturing arrangement, the supply arrangement and the NMRA procedure that applies at the time. Please obtain advice on your specific product before making a submission or a business decision.

D.What the NMRA requires and what RAQ recommends

Our pages aim to distinguish official requirements from our own suggestions. Where a page describes what the NMRA requires, it refers to the NMRA's published guidance, forms, checklists or notices. Where a page says that RAQ recommends something, that is our practical suggestion, not an official requirement.

E.Sources, review dates and changing requirements

Regulatory requirements, forms and procedures can change, sometimes without notice. Where a page shows a date on which it was checked against official sources, that date records when the comparison was made. It does not mean that the information will stay unchanged.

Before making a submission, read the current official guidance, forms, checklists and notices linked from our pages. Where official materials appear to differ, ask the relevant authority for clarification. Where we are aware of an open question, the page says so.

F.Articles and resources

Articles in Regulatory Insights are published only after review. Each article shows its review date and the official sources it relies on.

Our Resources page is a directory of official links and practical suggestions. It is not official NMRA guidance and does not replace it.

G.Regulatory outcomes and timescales

Consultancy, document preparation and regulatory coordination are separate from an authority's evaluation. RAQ does not guarantee registration, approval, a favourable classification, certification or the issue of a licence, and does not guarantee how long an authority will take. Any timescale we mention is an estimate and depends on the authority.

The services, responsibilities and deliverables for each engagement are agreed separately. Using this website or sending an enquiry does not appoint RAQ as a Marketing Authorization Holder, licence holder or local representative for any product. Formal representation arrangements are assessed separately according to applicable regulatory requirements.

H.Enquiries and confidential documents

Sending an enquiry does not create a consultancy engagement and does not appoint RAQ as a consultant, representative, importer or licence holder.

I.External links and illustrative images

Links to official and other websites are provided for reference. Those websites are operated independently of RAQ, and a link does not imply that RAQ is affiliated with, or endorsed by, the organisation concerned.

Photographs marked as illustrative do not show RAQ facilities or equipment, clients, certification or manufacturing capability.

J.Responsibility for using this information

Decisions based on general information on this website are your own. The limits of RAQ's responsibility for the website are set out in section J of our Website Terms of Use. If you engage RAQ, responsibility for our services is governed by the agreed engagement terms.

K.Reporting outdated or inconsistent information

If you notice information that appears outdated or inconsistent with an official source, please email info@raqsl.com with the page address and the official source. We will review it.

L.Changes to this disclaimer

We may revise this disclaimer when the website or regulatory practice changes. Revised versions will be published on this page with a new version number and date.

Version 1.0. Effective 26 October 2026.